Client Dashboard
Your Client Dashboard is where we will work with you collaboratively to assess your goals, our progress, and get a sense of direction. Here, we will build your business listing profiles across over 40 platforms, strengthening SEO and preventing missed opportunities. The Client Dashboard also has a built-in CRM that can be combined with our email marketing services, Campaigns Pro, and lead-generating chat-bot tool, Inbox Pro. Inbox Pro chat-bot works with your social networks and can be embedded on your website, giving you a central place to read and respond, and quickly helps you gain subscribers for future campaigns and your newsletter. Compare ROI across advertising platforms like Google and Facebook, get a geographic keyword analytics map, and compare to industry peers. Upon invoice payment, we'll provide you with the web address, username, and password information.
Domain Management
We'll need to access your domain records occasionally to manage integrated products and services. Hostinger, Godaddy, and Bluehost have outstanding reputations, and security, and they offer account access for managers, so we recommend these platforms for hosting your domain name. This enables us to set up services for email hosting, email marketing delivery, and email security features that help keep your emails out of the spam box. For clients that are registered with a platform that doesn't offer account management access, we'll contact you when we need to make changes and give you the option to make the updates or give us temporary access until the updates are completed.
New or Migrating Website
Get a new website packed with all the software goodies we offer or roll in with your own, and we'll migrate and upgrade your website. You'll also get access to our packaged premium plugins and APIs. We like to use SiteOrigin because of the granular control it gives us when designing every detail. However, if you have a preferred theme, page builder system, or plugins, let us know, and we'll make it happen. Footnote: software not listed on our Third-Party Software page is not covered by our pricing or invoices and must be paid separately. We hope that isn't a deal-breaker for you, though. You can choose your preferred hosting company, or let us host it on Google Cloud or InMotion Hosting.
Website Management
Once your hosting and domain configuration have been discussed, the initial website is completed, or the existing website is migrated, we'll begin managing the website. We'll add any essential components that might be missing from the website, like contact forms and click-to-call buttons, and make any changes necessary for best SEO practices. We'll go over any plugins you'd like to use and the complimentary premium plugins we offer to ensure your preferences are honored and the best result is achieved. We make heavy use of images, so it is advisable to have digital photos ready during the onboarding process so we can let those pictures start telling their stories.
Email Management
We provide Rackspace email using your domain name so you maintain brand consistency across all your materials, from online to print. If you have a busy private life, keeping your email separate is what you need. A single email account is free with monthly services, but you can add additional email boxes by contacting us and letting us know. We will also accommodate other email hosting services; just let us know during our communications, and we'll ensure the continuity of those services. We also cover you for newsletters per your website blog and email campaigns through your Client Dashboard. This topic can be frustrating, so don't hesitate to reach out for anything email related.