How will Gap Creek Media manage my Web Presence?

We take care of everything you need for a business class website. From nothing to a turnkey website, we take care of the web design, web development, web hosting, and website management like security scanning, backups and updates.

Website Hosting

Your website needs a computer to host it and allow people to access it over the internet. Think of how slow your phone or computer can be sometimes to upload or download a file. So imagine trying to upload or download millions of files at one time. That's why a different kind of computer is needed to host your website.

We use Godaddy for our hosting. Through their plans, we lease commercial computers, or a type of computer called a server. We take care of your hosting on our large hosting accounts, gaining a price advantage so more of your money goes to other parts of your web presence.

Website Development

As part of our onboarding we take care of building your business's website with a look that represents your brand. We'll install and configure WordPress and a suite of plugins from our Software List to supercharge your web presence and integrate third-party APIs for additional website functionality.

Once the new website meets your satisfaction, we'll begin invoicing you on the 20th of each month according to the plan that you've decided. Line-item pricing lets you customize our services to your goals and gives you back your valuable time. Depending on how much or how little you want to be directly involved in your website, we will work together through consultation and collaboration to build and maintain a website that produces.

What is Search Engine Optimization?

Search engines want to provide those doing a search on their platform to find the most closely related websites first, and then trailing off toward the least relevant. Like when someone is looking on a search engine for the same products you sell or service you provide.

Making sure search engines feel your website is a good fit for consumers looking for your products or services when they are looking to spend money is what we do and why we feel it's the most effective approach. Brand awareness from content marketing work also helps inform consumer impressions on search engines and other business listings as well.

Business can benefit really big from social networking. Though we offer social media posting and content services for social networks, it is important that you or your staff respond to reviews and comments by users on your social network profiles. Social networking is something we will work very closely on as part of our monthly service.

Brand Exposure

Through these platforms you can grown brand exposure for your business by engaging with consumers . Posting regularly creates opportunity for consumers to experience your brand in a social context, creating a lasting association between your brand and the products and services you offer.

Direct Marketing

Posting to social networks with offers, deals, and blog posts that link back to your website from your post are all forms of direct marketing to consumers on social networks. Let us grow this for you or get the most out of our consultation services and learn how to take advantage of social networking or train your staff to manage them on a regular basis.

Content Marketing

Whichever direction you decide to go, don't underestimate the power of social networking. Growing your following on social networks means a larger captive audience for your content and more help from consumers to distribute your content far and wide on the internet.

Content Marketing is a marketing strategy of providing useful information to readers that provide something of value, like information, tips and tricks, but that also helps them connect their needs to your products or services.

Why do I need a blog for my business?

There are a few good reasons to maintain a blog for your business. First and foremost it places your website at the center of your Content Marketing strategy, which funnels consumers to your website. When combined with social network engagement to distribute blog content, the reach of your content and brand awareness is increased through sharing, likes, comment engagement, and new followers.

See what Google has to say about content marketing. For more depth on the subject, try our favorite place on the web to find news about the online marketing industry, Search Engine Land.

Getting the most out of your web presence is made easier when we understand your business and you understand the technology. Meeting regularly with clients face to face or by video conference means we get clear direction and you stay informed about the progress of your web presence.

In-Person Meetings & Video Conferencing

As part of our no-contract monthly Web Presence Management services we offer one hour of consultation. Unused monthly consultation time does not accumulate. Additional consultation time for you, your staff, or other representative will be billed at $35 per hour. Email and phone support is not counted as billable consultation at this time.

Email & Phone Support

We offer email and phone support to our monthly billed clients at no additional charge. Communication is key and we want you to stay in regular communication. We're here to answer your questions, solve problems that may arise throughout the month, providing an extra layer of encompassing support for your entire web presence.

How does billing & cancelation work?

Getting your business online involves a but more than just getting a website up and calling it a day. A website does very little for your business by itself. It's the cumulative work across several services and platforms that creates a web presence, and regular management to help it grow.

We provide the resources, experience, and consulting you need to take control of your business's web presence, starting at $800.

Domain Name

Our onboarding process begins with helping you set up your account with Godaddy if you don't already have one, or your preferred domain registrar if you have one you would like to use. We'll then help you either transfer your domain from your previous web company or consult with you about deciding on a domain name.

Why do you need a Godaddy account if we're managing everything?

You domain is the address on the web people will go to find your business. You should never allow anyone but you to own your domain name.

Website Development

Start with a new WordPress website and a suite of premium and free plugins from our Software List to supercharge your website. We'll build your new website to your satisfaction and complementary to your brand. Built with speed, SEO, and reliability in mind, you can be confident with your new business class website.

Your website will be equipped with a contact form and a technical support form, complete with Google reCaptcha spam prevention. We use Google Maps on contact pages, as well as provide clickable phone numbers for click-to-dial functionality and a table displaying hour of operation, standard.

Pages & Content

The base price includes all the standard pages you'll need to get started and pricing goes up as you add pages, media, and text content to your order. Standard pages are as follows.

Home page

The home page includes 400 words of text content and 3 images.

Services or Products

The Services or Products page includes 400 words of text content and 3 images.

Contact Us

The Contact Us page includes Click-to-call phone number, Google Map integration,  address and hours of operation.

Website Information

The Website Information page is simply an index page for pages related to website support information, including the Privacy Policy, Terms of Service, Technical Support, and Sitemap.

 - Privacy Policy

We provide a basic template but this area is your responsible and you should provide a Privacy Policy that protects your business and has passed legal review. Please see the Privacy Policy & Terms of Service section of "What are my responsibilities?" for more details.

 - Terms of Service

We provide a basic template but this area is your responsible and you should provide a Terms of Service that protects your business and has passed legal review. Please see the Privacy Policy & Terms of Service section of "What are my responsibilities?" for more details.

 - Technical Support

This page provides a form that can be used to submit visitor data requests as required by law as well as bug or website use issues. This form send the information to our email address where we can take immediate action to resolve the issue and provide our clients with timely reporting of issues.

 - Sitemap

Just like it says. This page is a sitemap.

Branded Email

Represent your brand with branded email hosted with us on Rackspace to accompany your website. You can add and remove email boxes for your staff by simply contacting us and we'll adjust your next invoice accordingly.

Online Business Listings

Having control of your online business listings on Google, Bing, and Yelp is also essential to your web presence, so we'll help you take ownership of those accounts as well, ensuring accurate information on your business listing so you won't lose money because consumers can't find you.

Social Networks

We'll help you set up your social networks and consult with you on best practices in case you decide to manage your own content. Social engagement is essential to any content marketing strategy. We'll get you up and running with Facebook, Instagram, Twitter, and Pinterest and get your brand connected with the world.

Limitations of Service

Our onboarding services are only for clients who intend to begin monthly no-contact service with us.

Monthly no-contract Web Presence Management starts at $75 per month. We email invoices on the 20th of every month, before the month of service to be rendered, due within 7 days. Our line-item pricing means you can further customize your invoice according to your individual needs. See the Content & Publishing section of our Services page for pricing information.

Long-Term Management

Our monthly service covers long-term management of everything covered under Onboarding. This includes hosting of the website and email, the use of our software licensing, website user management, website software updates, website security scans, nightly website backups retained for thirty days, email management, and updating business information upon request at any time for social networks, business listings, and map listings.

Support

We provide one hour of in-person or video conference consultation time each month, as well as unlimited email and phone support. Please see the Consultation section of "How will Gap Creek Media manage my Web Presence?" for more details.

We want first and foremost to do good business. We feel that our service and value are good business and you'll want to be with us for years. But if you change your mind, we want the best for our clients and will never hold you back. There are no contracts to sign or long-term obligations. This is a pay-as-you-go service.

You Own It

You own your web presence, all of your online assets, your media and content. Once it's paid for, it's yours, you own it and we will never try to hold your stuff hostage to keep your business. If you ever decide to go another direction, just let us know and we'll be happy to help you transition everything to your new hosting account or work with your new web team to help get you where you're going. Simply inform us, we'll work with you to move your stuff wherever you're going for no additional fees, and you won't be billed anything else.

What are my responsibilities?

We do not provide garantee or legal review of the basic Privacy Policy provided with your website. As a website owner it is your responsibility to seek and obtain legal review of a Privacy Policy that protects you and your business.

A basic Privacy Policy page is provided based on suggestions and guidance from each of the software vendors that we make use of within the scope of our services. Likewise, the basic Terms of Service page we provide is based on suggestions and guidance from each of the software vendors that we make use of within the scope of our services.

Websites that limit software use to our Software List do not retain any personal information, do not offer or accept open registration, and contact form data is emailed to the client's inbox but is not retained or transmitted to any third-party, therefore we do not engage in practices that create liability around issues of privacy.

Furthermore, we provide the required point of contact on each website that is required by law for website visitors to request any personal information collected while visiting the website to be presented to the individual or permanately deleted. We provide the required point of contact on a Technical Support page on each website that contains a contact form that emails the details to our inbox, which we will then promptly report to you in addition to taking the nesacary steps to comply with the request.

Clients choosing to use software that is not on our Software List  and that analyzes, collects, or transmits website visitor data is responsible for ensuring all legal requirements have been satisfied, including legal review of Privacy Policy and compliance with GDPR and CCPA. Clients are responsible for complying with all legal requirements for the collection of personal and financial or banking information.

Owning a website is not like signing up for a phone account, pay, and it magically happens. Even when you pay for managed services, you have to be involved in the operating of your website. What you're getting with managed services and consultation is skipping the years of education it takes to master this industry and paying to jump to the front of the line.

For you to benefit from the services we offer, we work directly with you to bring the knowledge of your products and services together with our web development and search engine optimization services, to get your brand in front of customers when they're ready to spend money on what you offer.

We start training our clients on how the web works and how we manage it from day one. This FAQ page is part of it, but meeting regularly with you or your staff is the most significant part of it. The degree of training we need to offer depends significantly on how much or how little you want to pay us to do. You can spend with us for all your new content creation, or you can have your store manager doing the blogging.

Regular communication and collaboration are key to building a strong web presence.

Email

We provide one free branded email address for our monthly clients. Branded meaning that we base it on your domain name. A branded email keeps your personal email from being exposed to everyone on the internet. It also lends professionalism and consistency to your brand.

We recommend using your personal email address as a point of contact for your personal information in your Godaddy account. Facebook and Instagram business pages can be owned through a business dashboard or by a personal Facebook account, at your discretion. All other accounts relating to your business, you should be using your branded email.

The contact form on your website and other communications will go to your branded email account. You must check your email regularly and clear your junk and trash folders. Don't miss sales because you forgot to check your email, and the customer moved on.

Rackspace

Email accounts are hosted on Rackspace. Additional email accounts are billed at our cost which is currently $2.40 per account for Rackspace Email Basic, and $3.99 per account for Rackspace Email Plus, billed monthly. These charges will show up on your recurring monthly invoice.

If you require ten or more email addresses and would like to set up your own Rackspace account, we can help you integrate that with your domain as well so you can manage your email from your offices.

Office 365

We can setup your Office 365 through Rackspace, Office 365 through Godaddy, or your branded email option on Office 365 Home to work with your domain but we do not manage or offer consulting for the Office 365 platform. If you are considering using Office 365 Professional for your office productivity, we strongly recommend retaining the services of a local IT company that specializes in Microsoft products, as a substitute or in addition to our services.

G Suite

We can set up your G Suite to work with your domain but we do not manage or offer to consult for the G Suite platform. If you are considering using G Suite for your office productivity, we strongly recommend retaining the services of a local IT company that specializes in Google Cloud products, as a substitute or in addition to our services.

Outlook.com

You will need to provide us an Outlook email address so we can grant you access to the tools we use on the Microsoft platform.

Gmail.com

You will need to provide us a Gmail email address so we can grant you access to the tools we use on Google's platform.

Phone Number

Your business phone number is required for setting up business listings and for structured data on your website for your local business info, something beneficial for local businesses on search engines. Providing a phone number is a prerequisite to launching your website if you operate a local business.

Your Privacy

Using your cell phone number or home number is not recommended. Sharing this private information can lead to a lot of problems, so it's best to stop it before it starts. We recommend using Godaddy Smart Line to keep your personal phone numbers private. If applicable, you may instead want to explore using Google Voice as part of your G Suite subscription or Skype for business as part of your Office 365 subscription.

Once you are working with us, you will have business listings and social network accounts for your business that need managing. Social networks only benefit your business if you use it to engage consumers, and business listings only work if the information is accurate.

Though we do manage these services on your behalf, we don't do everything at the same price. We offer essential management of your business information on both business listings and social networks as part of our basic monthly service. However, we have additional pricing for posting on social media and other content related tasks for business listings.

Business Listings

It is your responsibility to provide us with updates to your phone number(s), address(es), and hours of operation, including any special hours for holidays and emergencies. We manage this information about your business across all business listings. For Google My Business posts, services and product listing, we offer content creation at $12.50 with a 280 character cap, and media optimization for $5.42 per file.

Apps: Google My Business + Bing Places + Yelp

Google and Yelp provide messaging, booking, reservation and appointment options to consumers directly from your business listings, and, Bing is not far behind. Ensuring you or a representative of your business has Google My Business for Android or iOS, Bing Places for Business on Android or iOS , and Yelp for Business on Android or iOS installed on a mobile device is strongly recommended.

Social Networks

If you elect to have your staff create content to engage with consumers, we can work with you or your team on best practices for a more financially efficient approach. Managing and updating your business information on social networks is covered under our Web Presence Management services. Social media posting is $12.50 with a 280 character cap, and media optimization for $5.42 per file.

Apps: Pages Manager + Instagram + Twitter + Pinterest

Whether you or your staff keep up with these tasks or you pay us, engaging with consumers directly on social networks is essential to your business's online presence. You or your staff can sign into the apps for Instagram on Android or iOS, Pinterest on Android or iOS, and Twitter on Android or iOS, and Facebook Pages Manager app for Android or iOS to manage your Facebook business page.

Owning your domain name means you have ownership of your brand. Your domain name is the web address used to view your website, like gapcreekmedia.com is our domain name. We purchased this domain name several years ago through Godaddy and we pay a renewal fee every year to keep it registered to us. For more information about domain names, Godaddy has a video on YouTube that answers the question, What Is The Difference Between A Domain Name And A Website?

Some web companies out there register client domain names under their name. We believe this practice leaves business owners vulnerable to predatory practices in the web industries. To distance ourselves from this practice and because we do not hold clients by contract, we ensure our clients keep their domain name in an account that they control.

If you have not already done so before working with us, we will walk you through purchasing your domain name with Godaddy. If someone else already owns your domain name, we will work with you to transfer that domain into a Godaddy account you control.

Once you have control of your domain name, it will be your responsibility to pay the renewals each year, or whenever it comes due if you choose to pay for more than one year at a time. It is imperative that you don't lose your user and password information, and keep your account information on Godaddy up to date.

We prefer Godaddy as a domain registrar but we will work with the registrar of your choosing.

Clients that choose to use software that is not on our Software List are responsible for any cost resulting from the use of that software, including monthly or annual licensing fees, and will not be covered by what you pay us. Please be sure to keep track of the user name and password for your product accounts. We do not retain user names and passwords for third-party software or services relating to the website.

Clients choosing to use software that is not on our Software List  and that analyzes, collects, or transmits website visitor data is responsible for ensuring all legal requirements have been satisfied, including legal review of Privacy Policy and compliance with GDPR and CCPA. Clients are responsible for complying with all legal requirements for the collection of personal and financial or banking information.

We reserve the right to refuse installation of any theme, plugin, add-on, code or script as we see fit and for any reason. We also reserve the right to refuse to upload or download any file as we see fit and for any reason. This policy is in place to ensure compliance with all applicable laws, to protect us from liability, to ensure only well-maintained software is used, to provide a standard platform that we can teach employees and representatives to use, and to produce reliable results.

Requirements

We require clients that have E-Commerce stores to have a wordpress.com account to connect with WooCommerce and Jetpack services.

Backups

Imagine losing all your business records in an instant. Missing information is a worst-case scenario for a business, and it can happen if you don't take precautions. Clients are responsible for creating and maintaining backups of your E-Commerce website.We recommend Jetpack Professional for real-time backups. We do not provide insurance or guarantee against the potential loss of your E-Commerce records or data.

Payment Gateway

We recommend using the native WooCommerce payment gateways maintained by WooCommerce for continuity and reliability. You will need to set up, manage, and maintain your account with your payment processor. Though we do configure the software to connect your E-Commerce website to your payment processor, we do not manage the payment services or accounts.

Privacy Concerns

E-Commerce websites require visitors to provide personal and banking or financial information and as a result we require any business that wants to engage in E-Commerce activity though any website we manage to obtain legal review for a Privacy Policy and compliance with GDPR and CCPA. Clients are responsible for complying with all legal requirements for the collection of personal and financial or banking information.

How can I measure the performance of my web presence?

Your website utilizes WP-Statistics to collect website visitor information. There are a variety of reasons to collect visitor information, such as measuring the performance of advertising campaigns or search engine optimization. We use this information to measure our progress toward the goals we set with our clients.

View Your Website's Visitor Activity

You can view the website visitor data by signing in to your website and hovering over or navigating to Statistics and clicking on whichever segment you want to see. Please feel free to contact us if you need help signing in.

We plan to roll out email reporting by June of 2020 to accompany monthly reports from Google Search, Google My Business, and website management reports provided by Godaddy Pro tools. These reports will include updates, security scans, downtime, broken links detected, and SEO reporting, all in your inbox each month.

Data Collection & Privacy Concerns

To eliminate any liability over privacy concerns, we do not use cookies to collect visitor activity. IP addresses are anonymized, and personal data collected in forms are emailed directly to the selected email address and is not retained on the website or shared with anyone else.

Cookies are used for functionality when someone attempts to sign in to the website or submit a form. Cookies are not used to collect personal information and do not retain information beyond the life of the cookie.

The current configuration for retaining visitor data is for two years to better understand long-term trends. Please let us know if you'd like a different duration of data retention.

Visitor Data Collection And Sharing For E-Commerce Or Online Advertising Analytics

We will implement Google Analytics or Google Tag Manager, Microsoft Universal Event Tracking, Facebook Pixel, Twitter conversion tracking, or Pinterest for WooCommerce only when all legal requirements have been satisfied, including legal review of Privacy Policy and compliance with GDPR and CCPA. Clients are responsible for complying with all legal requirements for the collection of personal and financial or banking information.

Google, Bing, and Yelp provide tools for viewing your website's performance on each of their respective platforms. You can access any of the insights and analytics on these platforms by logging in to these services. Just follow the links under each respective section. Please feel free to contact us if you need assistance.

Google and Bing both have Business listings like Yelp. Google and Bing provide information about your website in their search engines, maps, AMP pages, image searches, and voice-assisted technologies. Google and Bing also differ from Yelp in that they report search engine, business listing, and advertising performance separately on different websites.

We do not provide management or consultation for PPC advertising.

Google

Google Search Console provides organic search engine performance reports but it also reports website errors, design and layout issues, metadata analysis, and more.

Google My Business provides business listing performance reporting, the ability to respond to reviews, accept bookings or reservations right from the listing, list products and services, messaging with customers through the My Business App, visibility on Google Assistant, and Google Ads integration.

If you're using Google Ads, please see the documentation for a complete description of analytics and reporting.

Online Advertising Analytics: Sharing Website Visitor Data With Google

We will implement Google Analytics or Google Tag Manager only when all legal requirements have been satisfied, including legal review of Privacy Policy and compliance with GDPR and CCPA. Clients are responsible for complying with all legal requirements for the collection of personal and financial or banking information.

Bing

Bing Webmaster Tools provides organic search engine performance. Bing's new Webmaster Tools is still in Beta at this time and adding a sitemap is the only real functionality outside of statistical reporting.

Bing Places provides business listing performance reporting but not much else right now. We patiently await a more capable Bing Places.

If you're using Microsoft Advertising, please see the documentation for a complete description of analytics and reporting.

Online Advertising Analytics: Sharing Website Visitor Data With Microsoft

We will implement Microsoft Universal Event Tracking only when all legal requirements have been satisfied, including legal review of Privacy Policy and compliance with GDPR and CCPA. Clients are responsible for complying with all legal requirements for the collection of personal and financial or banking information.

Yelp

Yelp is an online business listing platform that offers tools for listing your business. Yelp offers basic listing features for free, extended functionality as part of their premium services, and advertising opportunities. You can view your business's performance on Yelp by navigating to the Activity page of your account.

We manage and collaborate on accounts for Facebook, Instagram, Twitter, and Pinterest. Social networks get your brand in front of consumers in a more attractive way than search engines or business listings. You can see the social metrics by the number of followers, comments, and sharing, by signing in to the respective accounts.

Each of these networks provides insights and analytics for paid advertising on their particular platform. Facebook Boost is the only social media marketing we recommend at this time. However, we don't discourage clients from advertising or testing the water on any of these platforms.

We do not provide management or consultation for PPC advertising.

Facebook

Facebook provides insights for your business page, as well as analytics for your Facebook Ads, and integrated metrics for Instagram placements. Insights for your business page is only for the activity on your business's Facebook Page, while analytics for Facebook Ads and integrated metrics for Instagram placements can be viewed through the Facebook Ads dashboard.

Online Advertising Analytics: Sharing Website Visitor Data With Facebook

We will implement Facebook Pixel only when all legal requirements have been satisfied, including legal review of Privacy Policy and compliance with GDPR and CCPA. Clients are responsible for complying with all legal requirements for the collection of personal and financial or banking information.

Instagram

Instagram provides insights for your business page that can be viewed right from your Instagram account and tracking Instagram Ad performance can also be accessed from your Facebook Ads dashboard.

Twitter

Twitter provides a single integrated dashboard with analytics, their marketing tools and insights. This is a very streamlined social network and their advertising platform is very much the same.

Online Advertising Analytics: Sharing Website Visitor Data With Twitter

We will implement Twitter conversion tracking only when all legal requirements have been satisfied, including legal review of Privacy Policy and compliance with GDPR and CCPA. Clients are responsible for complying with all legal requirements for the collection of personal and financial or banking information.

Pinterest

Pinterest breaks down their analytics by Audience Insights and Conversion Insights. Audience Insights is where you will find statistical data about your Pinterest advertising campaigns. Conversion Insights are for verified merchants accounts and require the use of plugins that require privacy considerations.

Online Advertising Analytics: Sharing Website Visitor Data With Pinterest

We will implement Facebook Pixel or Pinterest for WooCommerce only when all legal requirements have been satisfied, including legal review of Privacy Policy and compliance with GDPR and CCPA. Clients are responsible for complying with all legal requirements for the collection of personal and financial or banking information.

How do I sign in to all of my accounts?

Go to https://godaddy.com and click the Sign In button located in the top right side of the website. There will be a drop-down panel with another Sign In button which you will need to click on. On the Sign In page you will need to enter your user name or customer number and password. If you've set up two-step authentication, you will need to enter it at this point to continue signing in.

If you have not set up two-step authentication, I strongly recommend that you do. It would be reckless to risk your entire business for not setting up this security feature. You can find detailed information about Account Management at Godaddy.

You may never need to sign in to your website, or you may need to sign in to it many times a day. No matter how often, it's important that you know how to access your website. We have strict rules regarding security and we require clients to set up two-factor authentication for signing in to their websites. It would be negligent of us not to use and enforce the use of this layer of security.

You can sign in to your website by going to the home page of your website, then appending /wp-admin to the end of the web address. like https://gapcreekmedia.com/wp-admin will take you to the sign in page for our website. See more about First Steps on wordpress.org. We will set up your two-factor authentication during the onboarding process.

Full WordPress support can be found at wordpress.org/support.

We use Rackspace for our email. We set this up for you during the onboarding process. You can sign in by going to https://email.rackspace.com and you can find help setting it up on your email clients on your devices by going to https://emailhelp.rackspace.com.

You can sign in at https://wordpress.com, which is not the same as https://wordpress.org. However, if you want to get involved in this open source platform you should have an account with both. As we do with all other accounts, we recommend setting up two-factor authentication for this website as well. Here is more information about Two Step Authentication on wordpress.com.

Why do I need a wordpress.com account?

We will require you to set up a wordpress.com account if you have an E-Commerce website or E-Commerce software installed on your website. WordPress's native E-Commerce platform is WooCommerce and requires a wordpress.com account to sign in. You will also likely be setting up Jetpack for real-time backups and added security, which also requires a wordpress.com account to sign in.

WooCommerce enables the collection and transmission of financial and personal information that is strictly between you and your customers. Both WooCommerce and Jetpack collect and retain visitor information which you the website owner will be responsible for. By linking these services with your wordpress,com account this data will be kept between you and your customers and provide you ownership over data that is crucial to your business.

You will use your wordpress.com account to sign in to this website and to connect services.

You will use your wordpress.com account to sign in to this website and to connect services.

You can sign in to Google by going to any Google service and signing in with your Gmail account information, including My Business and Search Console. Again, we recommend setting up two-step authentication to secure your Google account.

You can sign in to Microsoft or Bing with your Microsoft account information, including Bing Webmaster tools and Bing Places. You can find more information about how to sign in on support.mocrosoft.com. Again, we recommend setting up two-step authentication to secure your Microsoft account.

Personal Microsoft accounts or Office 365 accounts will work for this although as of this time we do not know of a way to transfer Bing Places listings to other accounts so use an account you will want to keep indefinitely.

You can sign in to Yelp for business by going to https://biz.yelp.com. Unfortunately we are unaware of any two-factor authentication methods available on the Yelp platform. We hope to find this option on Yelp very soon.

You can sign in to Facebook to see your business page by signing in to your personal Facebook account or your Facebook Business account. Again, we recommend setting up two-factor authentication to secure your business or personal Facebook accounts.

You can sign in to your Instagram business account by going to https://business.instagram.com. Here are instructions for setting up two-step authentication on Instagram.

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